business interview

  1. Company name and what do you do exactly?

Full company name

All Risk Insurance Group Inc. We are a full-service independent insurance agency

  1. When did you start?


  1. Why did you start?

Tell us about your goals

I had just gotten divorced and I had two small children that I needed to support.

  1. What motivates you?

Describe your mission passion

Providing my customers with customer service. That seems key in this market down in South Florida. Most people are just looking to sell a policy and not service it which I find awful. Customer service is key.

  1. What was the most fulfilling moment that happened to you?

What is it that you love most about what you do?

To hear a customer say thank you for helping me; thank you for saving me money and looking out for my best interests.

  1. What was the hardest/toughest moment you had to deal with?

Obstacles you faced when dealing with bureaucracy, permits, funding, etc. Something you would like to point out to anyone who might be starting their own organization.

Love what you do and have passion. Without it, you have nothing.

  1. What separates you from the rest? Why you?

Again, customer service. We all have access to the same carriers and markets. It’s about caring for each customer big or small and being there to answer the smallest of questions

  1. Are you involved in local community, and if yes, how?


  1. Where do you see your business in 5 years?

Larger with more producers

  1. Anything else you would like to add?

Yes, if owning your own business was so easy everyone would succeed. You must stay committed and driven

Contact: How can people reach out to you? *

Business name, address, phone, e-mail and links to your website and social media.

Lisa Pacillo, 101 Plaza Real South #218, Boca Raton, FL 33432

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